E-Commerce Consulting

Every beginning is difficult, but expansion can be equally challenging! Regardless of the stage of development your e-commerce business is in and the goals it is pursuing, we help you find and implement the right strategy based on data. We have had the privilege of accompanying many start-ups since their inception, as well as assisting established market players in entering the online market.

User-friendly design is crucial for a good conversion rate. Users must quickly find what they are looking for and complete their purchase with as few clicks as possible. Thanks to data-based heatmaps, A/B testing, and the experience of our UX/UI designers, we can optimize the appearance and functionality of your online shop to achieve a higher conversion rate and profitability.

Thanks to years of experience in developing web applications and online shops with various platforms, we can not only advise you on the selection of software architecture components but also develop everything in-house. From UX/UI design to online shop development, integrations, and automations – software is one of our core competencies, and we offer the full package!

Data collection and analysis are the foundations of effective decision-making in e-commerce. However, our consulting goes beyond data analysis and advice: we also support you in integrating tracking and analytics applications such as Google Tag Manager, Analytics, or Hotjar, and provide monthly reporting on all relevant KPIs.

Every online shop and every product have their target audiences and require individual strategies for successful online marketing. Together with our partners, we take you to successful campaigns on platforms like Google, Meta (Facebook and Instagram), TikTok, YouTube, Pinterest, and X (Twitter). With our second pillar, ZUMO SEO, the top-ranked SEO agency in Switzerland, you also have the support to ensure that your webshop is quickly discovered.

Many processes in e-commerce, such as customer support, accounting, or fulfillment, are highly automated today, and there are many established solutions available. We advise you on finding the right ones and assist you with their integration and implementation.